My stats aren't tracking correctly. What should I do?
I got a new phone. Can I restore my stats?
Yes! With the app open, select “More” from the menu at the bottom right-hand side of the screen. Then go to Settings > Restore Tracking Stats.
How do I enable push notifications?
With the app open, select “More” from the menu at the bottom right-hand side of the screen. Then go to Settings > Edit Notification Settings. Here, you can opt-in or out of receiving Group Messages, Snow & Weather Information, Resort Operations & Lift Status Information, Special Offers & Events Information, and Welcome Messages.
When editing your notification settings, please know that push notifications are one of the primary ways we communicate information regarding major lift status changes, parking, road conditions, and events. If you ever miss a push notification, or you can’t seem to find it again, go to “More” in the menu at the bottom right-hand side of the screen. Then go to “Notifications,” where you will be able to view an inbox of all the most recent push notifications.
I want to receive Resort Operations notifications, but I haven’t been getting them. What should I do?
With the app open, select “More” from the menu at the bottom right-hand side of the screen. Then go to Settings > Edit Notification Settings. Make sure that “Resort Operations & Lift Status Information” is selected. Additionally, when you are on your way to Squaw Valley or Alpine Meadows, make sure that your location services on your phone are turned ON. When we send parking information, we are sending it to a geo-targeted audience, so if you do not have location services enabled, you will not receive the notifications. Finally, within the General Settings of your phone, you must also make sure that you ALLOW push notifications from the Squaw Alpine app, and that you ALLOW the Squaw Alpine App to use your location.
Tracking really seems to kill my battery. How can I conserve battery while still tracking?
The best way to conserve your phone battery is to put your phone on airplane mode. As long as your location services are enabled, performance tracking will still work. Please note that when your phone is on airplane mode, you will be unable to see some real-time information that requires connectivity.
Who can I contact about an issue I’m having?
With the app open, select “More” from the menu at the bottom right-hand side of the screen. Then go to Settings. Under “Contact,” select the “Email Us” option. This is the best way to communicate directly with the app team about any issues you may be having.
I opted-in to the Chair to Chopper Challenge. I have already tracked 200,000 vertical feet. Will I get entered twice?
App users are only entered into the Chair to Chopper Challenge once. Each individual will receive one (1) entry into the prize drawing the first time they hit 100,000 vertical feet as tracked by the SquawAlpine app. Each individual is only eligible for one (1) entry.
|Features||Squaw Alpine App||Ikon Pass App|
|Weather||Squaw/Alpine App:||Ikon Pass App:|
|Snow||Squaw/Alpine App:Ikon Pass App:||Ikon Pass App:|
|Lift Wait Times||Squaw/Alpine App:||Ikon Pass App:|
|Find Friends||Squaw/Alpine App:||Ikon Pass App:|
|Performance Tracking||Squaw/Alpine App:||Ikon Pass App:|
|Interactive Trail Map||Squaw/Alpine App:||Ikon Pass App:|
|Leaderboard||Ikon Pass App:|
|Webcams||Squaw/Alpine App:||Ikon Pass App:|
|Lift/Trail Status||Squaw/Alpine App:||Ikon Pass App:|
|Push Notifications||Squaw/Alpine App:|
|Mountain Ops Twitter Feed||Squaw/Alpine App:|
|Shuttle Wait Time||Squaw/Alpine App:|
|Commerce Capabilities||Squaw/Alpine App:|
|Village Wayfinding Tool||Squaw/Alpine App:|
|Events Calendar||Squaw/Alpine App:|
|SVAM Leaderboard Contests||Squaw/Alpine App:|
|Apple Watch||Squaw/Alpine App:|
|View Pass Usage Details|
|Ikon Pass App:|
|Understand Pass Benefits|
|Ikon Pass App:|
|Manage Pass||Ikon Pass App:|