2020-21 Winter Experience

This season things will look a little different at Squaw Valley Alpine Meadows as we make the health & safety of our guests and employees a top priority.  Covid-19 has changed many things about our daily lives and there will be impacts on the mountain this winter as well, but the skiing & riding that exhilarates us each year will stay the same. We will update this page with more information as it becomes available. We appreciate your patience as we work to determine where adjustments need to be made moving forward.

Squaw Valley Alpine Meadows is scheduled to open on Wednesday, Nov. 25 (the day before Thanksgiving), conditions and weather permitting.  We cannot wait to welcome you back to our mountains once again. 

A Message from Our COO 

September 14, 2020

Squaw Valley Alpine Meadows intends to serve its guests without a reservation system. Pass holders will continue to have the best and most flexible access to the resort. We plan to manage general visitation by temporarily eliminating the sale of “walk-up” tickets at the window, and dynamically controlling the sale of advance purchase tickets. At this time, we expect such tickets to primarily be available midweek, but we will remain flexible as we learn more throughout the season.

Our priorities right now are providing space for social distancing at our two mountains, and remaining flexible in the face of the inevitable changes to come throughout the season. While elements of the resort experience will be different this season, the experience of skiing and snowboarding itself remains the same. Skiing has always had at its center the incredible personal freedom one experiences while engaged in the sport, balanced against the personal responsibility of sharing the slopes with everyone else. This year more than ever, our guests will need to carry both sides of that equation with them, so that everyone can have the best possible experience within a Covid-modified environment. That feeling of freedom in the outdoors is something we are all craving now more than ever. We look forward to making that happen for our guests this coming season.
 
Every corner of our business is totally immersed in preparing for this special season. We will continue to communicate as we have more concrete information available.
 
Ron Cohen
Squaw Valley Alpine Meadows
President and Chief Operating Officer

Frequently Asked Questions

Will you require reservations to access the resort this season? 

No, we are not requiring reservations at this time. We plan to manage general visitation by temporarily eliminating the sale of “walk-up” tickets at the window and dynamically controlling the sale of advance purchase tickets.

Will I be able to purchase a ticket on the day I want to ski?

If day lift tickets are still available for purchase on the website on the day you want to ski, then you will be permitted to purchase them through that online channel. However, day-of ticket availability online is not a guarantee, and walk-up tickets will not be available to purchase on-site. 

How far in advance will day tickets need to be purchased?

At this time we are not planning on placing any limits on how far in advance tickets will need to be purchased, however, only a limited number of day tickets will be available each day. So purchasing early is the best way to secure the ski and ride days you want.

Can I get my ticket, pack, or pass mailed to me prior to my arrival? 

If you have purchased your season pass, pack, or ticket at least 10 days prior to your arrival, you can fill out our Season Pass/Ticket Request webform to arrange to have your ticket, pack, or pass mailed to you. 

What will access look like in early season, if there is not a lot of terrain open?

We expect to make very few advance purchase tickets available for use during the early season until we determine we have sufficient lift and terrain openings to service pass holder demand. 

What if I had unused days on my 2019-20 Tahoe Super 4 or Spring Ticket Trio?

Due to the unexpected closure of the resort last spring due to COVID-19, guests with unredeemed days on their 2019-20 Tahoe Super 4 packs and Spring Ticket Trio can go direct to lift. 

Guests with unused lift tickets from the 2019-20 season, can exchange the ticket for a 2020-21 lift ticket.  Those tickets can be used without additional restrictions. Please email info@squawalpine.com or call 800-403-0206 to learn how to exchange out 2019-20 lift tickets. All 2019-20 Tahoe Super 4 pack, Spring Ticket Trio holders can go direct to lift.

When is Opening Day?

Squaw Valley Alpine Meadows will open on Wednesday, Nov. 25 (the day before Thanksgiving), conditions and weather permitting.

Are masks required at Squaw Alpine this winter? 

Face coverings are required indoors. Face coverings are required outdoors where physical distance cannot be ensured.

Resort Guidelines & Policies

We have modified many of our operations informed by the latest guidelines from the Centers for Disease Control (CDC), the State of California, and the Placer County Health Department. As new information becomes available we will continue to adapt so that you can enjoy time recharging in the mountains.

We are all in this together and guests have various levels of sensitivity to the health impacts of COVID 19.  Please respect others' views and be a conscientious part of our community.

General Guidelines

Guest Policies

  • Physical distancing should be maintained, including when in our parking lots, restrooms, retail and food outlets
  • Face coverings are required in indoor common areas. Face coverings are required outdoors where physical distance cannot be ensured
  • Practice good hygiene - wash your hands frequently or use disinfectant
  • Credit cards or debit cards are the only methods of payment at this time
  • Guests must avoid visiting the Resort if they are aware of personal exposure to COVID-19 positive contacts over the prior 14 days
  • Resort personnel may refuse entry and/or request guests to depart the Resort if guests exhibit symptoms of sickness
  • Failure to cooperate with physical distancing and updated resort policies may result in a loss of resort privileges

Employee Policies 

  • Our employees are being trained on our updated cleanliness policy and will only return to work once they’ve completed this training
  • Employees undergo daily screening for signs and symptoms of Covid-19, including temperature checks
  • Anyone with a fever of or over 100.4 or any sign or symptom of illness will not be allowed to come to work
  • Employees can take sick or vacation pay to stay home
  • Facial masks will be worn by our employees when interacting with guests and other employees

Sanitization & Other Limited Contact Measures 

  • Additional hand sanitization stations have been added in high traffic locations
  • Increased frequency of disinfection and cleaning of public restrooms and high-touch indoor areas, such as bathrooms, kitchen surfaces, door handles, tables, restaurants, bars, elevators, and check-in counters
  • Setting up additional hand-washing/sanitizing stations
  • Placing signage on water refill stations instructing the use of unused, single-use cups only
  • Furniture layout updated for physical distancing
  • Plexiglas shields installed in designated areas of the property for added protection
  • Specific lodging protocols that include rigorous cleaning and sanitization process with a focus on high-touch surfaces and common areas 
Worry-Free Guarantee
  • We understand that in these uncertain times it can be difficult to make plans. With our new Worry-Free Guarantee policy, you can plan with confidence knowing that you have an opportunity for a refund and more flexible cancellation policies.  View details here.
 
Lodging Guidelines & Policies

Check-in

  • The process is as contact-free as possible
  • Partitions have been installed at our check-in desk

Guest Rooms

  • All touchpoints in guest rooms will be disinfected
  • Kitchen equipment is sanitized through the dishwashers in each unit
  • Stayover cleaning will not be provided but we will deliver any supplies needed upon request such as coffee, towels, shampoo, etc.
  • Whenever possible, rooms will be held vacant for 24 hours between reservations

Shared Common Space

  • Masks are required in indoor common areas and encouraged outdoors
  • Hot tubs and fitness center are currently closed
 
Banquets Guidelines & Policies

Food Service Modifications

  • Reduction of guest touchpoints
  • Droplet control sneeze guards
  • Use of buffet and drink station attendants
  • Revised event layouts to enhance guest and employee safety
  • Bar service touchpoint and distancing modifications

Seating & Meeting Room Floor Plans

  • Reduced seating guidelines and recommendations
  • Enhanced table spacing
  • Expanded outdoor dining options

Staff Training & Policies

  • Comprehensive glove use policy
  • CDC hand washing policies in place
  • Training on sick leave policies
  • COVID specific training implemented with ALL staff
  • Mandatory masks for all staff with training                                                                                                                             

 

An inherent risk of exposure to COVID-19 exists in any public place.  COVID-19 is an extremely contagious disease that can lead to severe illness and deaths, especially for senior citizens and individuals with underlying medical conditions.  By visiting Squaw Valley Alpine Meadows, you voluntarily assume all risks related to exposure to COVID-19.